Shipping & Returns

If you would like to return products purchased on our website please read the guidance below
Need help to return a product? Please call +357  22 66 23 60
  • Products purchased from our website can be returned within 7 days of receipt. This does not apply to products where hygiene is concerned and product seals have been broken (Reeds, mouthpieces etc).
  • Products purchased through our website cannot be returned to our retail store.
  • We cannot accept liability for returned products that we don’t receive or for those that get damaged in transit on their return.
  • The item(s) returned must be in its original and saleable condition. This includes all original packaging that must be undamaged and intact (except where an item is faulty).

  • All products will be inspected on return. Where we have to make reductions in price to facilitate re-sale, you will be notified and the cost will be deducted from your refund.

  • Goods are your responsibility until they reach our warehouse, so please ensure you package them up well to prevent any damage or loss during shipping.

  • The initial postage and packaging charge is nonrefundable.

  • Please send all returns to the following address:

       Phokionos 9-11str 



We aim process refunds 24 hours of receipt.


Orders received before 13:00 are normally shipped the same day. Local orders are generally received in under 7 days.

Monday - Friday

09:00-13:00, 15:00-18:30

Wednesday & Saturday






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Partassides & Co

- Online Music Store -